REFUND & CANCELLATIONS
EVYOM.TECH is committed to provide a professional and pleasant service experience to all its customers and we have a very transparent and customer friendly policy on refunds and cancellation of any services order.
To initiate any refund you can inform your case to refunds and cancellation department on toll free number 1-800-280-2019 ( 9 AM EST to 6 PM EST) or write to [email protected]
The standard time to process a refund is within 24 working hours of signing the online refunds agreement, however please note most banks take 2 to 3 days to credit the customer account after we have processed the same.
Customers are advised to read the following carefully before claiming a refund.
For EVYOM.TECH SUPPORT PLANS
You can get any Secured or Managed support plan cancelled anytime during the plan period by writing a mail to us at [email protected] Our customer services representative will revert with the details of the refund within 2 working days with the details of the claimed refund. When you cancel any Secured or Managed plan, you get the refund for the months left in your plan to expire on pro-rata basis minus any administrative fee if applicable.
PLEASE NOTE REFUNDS AND CANCELLATION DEPARTMENT CAN BE CONTACTED ON TOLL FREE 1800-280-2019 BETWEEN 9 AM EST and 6 PM EST. MONDAY TO FRIDAY
or email to
Customers satisfaction is of prime importance to us and in an unlikely case of you not being completely satisfied by the resolution provided by the refunds and cancellation team you can address your concerns to
You are requested to allow us two days to revert back to you for any such escalations.
Copyright 2018. EVYOM, Inc. All rights reserved.